Archives: FAQs

Group Tickets

A group discount of 40% is available for groups of 10 and more. Please visit our group ticket page for pricing and availability. For groups larger than 50 people please email us at groups@goghhartford.com. Discount amount will be applied at checkout.

Peak, Off-Peak & Prime

This relates to pricing differences depending on date and time selected. Peak times are generally Thursday and Friday after 5 PM, all day Saturday, and Sunday until 7 PM. Off-Peak times are generally all day Monday and Tuesday, Wednesday, Thursday and Friday before 5 PM, and Sunday after 7 PM. Prime times are generally Friday …

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FLEX vs. Timed

FLEX tickets allow a greater arrival window of two hours before up to two hours after your start time, subject to Exhibit Hours Please note that doors open 15 minutes prior to the first time slot and close 20 minutes into the start of the last time slot. Change Of Date Requests For FLEX Tickets …

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I have not received my tickets

If you have purchased tickets to Immersive Van Gogh directly through our website, but have not yet received your tickets, you can use the “Ticket Resend” tool found HERE! If the “Ticket Resend” tool was not able to find your order, your original order email may have a typo in it. Please contact the box …

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Ticket Types

There are no refunds of tickets for the exhibit. Tickets are available online and directly at the box office on the day of the exhibit (subject to availability). VIP Tickets Include Priority access and admission Van Gogh cushion to keep† Limited edition poster VIP souvenir laminate All FLEX entry benefits†† Premium – FLEX Tickets Include …

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Location

Making its mark in the heart of Hartford The location Immersive Van Gogh Exhibit is taking over, is a secret venue situated in the heart of Hartford. To be announced before the exhibit opens, existing ticket holders will receive an email with the venue name and location once it is made public. Renowned for transforming …

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About Immersive Van Gogh Hartford

From creators of the blockbuster show in Paris seen by over 2 million visitors and still wowing crowds in Toronto, the premiere of the Immersive Van Gogh Exhibit will bring the art of Vincent to life in Hartford. Experience art like never before – lose yourself in 300,000 cubic feet of flawless projections animating Vincent …

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I want to change the name on my tickets

The name on your tickets is for buyer & COVID tracing info only and thus there is no change of name required on tickets. Anyone who has access to the tickets can use them. The buyer is responsible for tracking COVID-19 information within their party.

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